Home > FAQs
Frequently Asked Questions
Accommodation
How many room categories does the hotel offer?
We have 5 room categories:
- Standard Room: 229 sq. ft.
- Club Room: 325 sq. ft.
- Executive Room: 329 sq. ft.
- Suite: 394 sq. ft.
- Presidential Rooms: 623 sq. ft.
Do rooms have interconnecting options for families?
Yes, Club Rooms offer interconnecting options, making them ideal for families or larger groups travelling together.
Which room includes a minibar facility?
Executive Rooms feature minibars along with extra-long master beds for enhanced comfort and convenience.
Dining
How many dining venues are available at the hotel?
The hotel features 3 distinct dining venues: Aroma, Swarga and Pool Grill, each offering unique experiences.
Where can I enjoy breakfast at the hotel?
Aroma serves hearty breakfast buffets alongside fine-dining options and fresh sandwiches at its coffee shop.
Does the hotel have a bar or restobar?
Yes, Swarga is an upscale green restobar serving Continental cuisine and expertly crafted drinks in refined surroundings.
Is poolside dining available at the property?
Pool Grill offers poolside dining with live grills and multicuisine menus, available exclusively through pre-booking.
Meetings & Events
How many event venues does the hotel have?
The hotel offers 8 versatile event venues ranging from 575 to 7,300 sq. ft. for various occasions.
What is the largest banquet hall capacity?
Nakshatra, spanning 7,300 sq. ft., accommodates up to 2,500 guests with a pillarless layout and separate entrances.
Are the event halls air-conditioned?
Yes, most venues including Ballroom, Senate, and Lounge are fully air-conditioned. Nakshatra offers air-conditioning on request.
Does the hotel have outdoor event space?
Yes, Babylon is a 2,800 sq. ft. terrace space, and Poolside Venue offers open-air settings for events.
What audio-visual equipment is provided for events?
Venues include Wi-Fi, projectors, cordless microphones, podium microphones, and light music systems on request.
Facilities
Does the hotel have a swimming pool?
Yes, there is a swimming pool with a separate kids' section, open from 11:30 a.m. to 7:00 p.m.
What are the gym operating hours?
The well-equipped gym operates daily from 7:00 a.m. to 9:00 p.m. for guest convenience.
Is parking available at the hotel?
Yes, complimentary free parking is available for all guests staying at the property.
Does the hotel offer airport or railway transfer services?
Yes, two-way transfers from transport hubs and shopping districts are available on a chargeable basis.
Travel and Locations
How far is the hotel from Salem Junction?
The hotel is conveniently located at a distance of 2.6 km from Salem Junction, ensuring seamless connectivity for travellers.
What tourist attractions are near the hotel?
Nearby attractions include Yercaud Foothills (9.5 km) and Mettur Dam (49.7 km).
Are there temples near the property?
Yes, Sri Venkatachalapathy Temple, Kottai Mariamman Temple, and several other temples are easily accessible.
What shopping centres are nearby?
ROX by DNC Theatres, INOX, Chennai Silks, Pothys, Mangal & Mangal, and Reliance Mall are nearby.
Bookings and Policies
What is the cancellation policy?
If cancellation is made before check-in, the full amount will be refunded.
If no show, then the full amount will be charged.
How can I book my stay at the hotel?
You can book directly through our website by visiting https://www.hotelcenneys.com/. Or, you can also confirm your booking by emailing us at reservation@hotelcenneys.com.